Don't simply take a salesperson's word for it.
Verify everything.
A reputable contractor will gladly provide proof.
Don't settle for a company with only a handful of reviews.
Look for a contractor with 40–50 or more verified 5-star Google reviews from real local customers.
Read the comments—not just the star rating.
Pay attention to what homeowners consistently say about:
A strong, long-term reputation is earned—not bought.
Never accept, "Yes, we're insured."
Ask for a current Certificate of Insurance (COI) showing at least $1,000,000 in General Liability coverage.
Then take one extra step that many homeowners never think to do:
Call the insurance agent listed on the certificate and verify the policy is active.
Ask:
A legitimate contractor won't be offended—they'll respect that you're protecting your investment.
Before signing anything, confirm the company is an active business in Kentucky.
Use the official Kentucky Secretary of State Business Entity Search:
https://sosbes.sos.ky.gov/BusSearchNProfile/Search.aspx
Better yet, search for yourself using the official Kentucky Secretary of State business database to confirm the company is active and in good standing.
If you can't find the company—or its status isn't active—that should prompt additional questions.
Don't assume every roofer is qualified to install every roofing system.
Ask:
Manufacturer certifications typically require contractors to meet specific standards for installation practices and business performance. Some enhanced manufacturer-backed warranties are available only through qualified contractors. Warranty eligibility varies by manufacturer and warranty program. Always ask to review the warranty documentation before signing.
Many companies sell the job...
...then hand it off to subcontractors you've never met.
Ask:
You're not hiring a salesperson.
You're hiring the people who will protect your home.
The cheapest estimate often leaves out important items.
Instead of asking:
"Who's the cheapest?"
Ask:
Remember...
A roof isn't something you want installed twice.
The bitterness of poor quality lasts long after the sweetness of a low price is forgotten.
When it comes to protecting your home, business, or farm...
Qualifications matter. Experience matters. Accountability matters.
Choose your contractor accordingly.
We usually respond via text within a few minutes.
We usually respond via text within a few minutes.